Medical Coordinator
2 months ago
An exciting opportunity has arisen to join the Booking Team within the Central Booking department at Salisbury NHS Foundation Trust, as a band 3 Booking Coordinator.
Main ResponsibilitiesTo provide an efficient and friendly booking service for our patients and clinical teams, ensuring all efforts are made to provide patients with an outstanding experience as per the Trust vision.
To be responsible for managing patients' pathways while under the care of Salisbury NHS Foundation Trust, starting with new patient referrals received and the subsequent booking of new patient appointments, surgery, and/or follow-up appointments.
The coordinators are responsible for the management of the Consultant's and Nursing outpatient new, follow-up, and theatre waiting lists, ensuring that patients are booked in a timely manner, identifying the need for and organizing extra capacity as required, and escalating any upcoming capacity issues that cannot be resolved.
Working for Our OrganisationSalisbury NHS Foundation Trust is an innovative hospital with a proud heritage and over 250 years of experience behind us. We're driven to deliver an outstanding experience for everyone and have been well-regarded for the quality of care and treatment we continue to provide for our patients and staff.
We're an acute Trust, rated 'Good' by the CQC, with a track record of high performance providing regional and super-regional specialist services such as Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre, and the Duke of Cornwall Spinal Treatment Centre.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding, with access to a range of NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme.
Person SpecificationPlease see the attached job description and person specification for full details of roles and responsibilities.
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