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  • Pathology Support Secretary

    1 month ago

    Warrington, Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time

    Job SummaryThis is an exciting opportunity to join a unique secretarial/administrative team within the heart of the diagnostic services at Warrington and Halton Teaching Hospitals NHS Foundation Trust.We are seeking a proactive and highly motivated individual to support the secretarial team, manage timely diagnostic reports, and patient correspondence. The...

Pathology Support Secretary

2 months ago

Warrington, Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time
About the Role

We are seeking a highly motivated and organized individual to join our Pathology Department as a Support Secretary. This role will involve providing administrative support to the secretarial team, managing diagnostic reports, and patient correspondence.

Key Responsibilities
  • Work under the supervision of the Office Manager, adhering to standard operating procedures and escalating issues as necessary.
  • Type up reports and patient correspondence from digital/audio dictation within agreed Trust timescales and guidelines.
  • Ensure the completion of all priority reports/letters daily in the absence of Senior Medical Secretaries, dispatch signed letters, and promptly return medical records.
  • Conduct weekly office stock checks.
  • Handle emails requesting the transfer of materials to other hospitals.
  • Provide competent, high-level support to medical secretaries, Consultants, and other staff.
  • Offer flexible cover/support for secretarial colleagues during periods of sickness, annual leave, etc.
  • Serve as the first point of contact for telephone inquiries from patients and dispatch reports to external hospitals.
  • Record materials sent from the Trust and track their return as needed.
  • Regularly return and retrieve blocks and slides from the archive.
  • Perform data entry and continually update spreadsheets, ensuring the return of reports and materials from other hospitals within specified timelines.
  • Assist secretarial staff in preparing for MDT meetings, including printing reports.
About Us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organization that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience for our staff. We aspire to be outstanding for our patients, our communities, and our staff and are committed to being a great place to receive healthcare, work, and learn.

Our hospitals are ideally situated to meet the growing healthcare needs of the population. We are part of the Cheshire and Merseyside Integrated Care system and are working towards university hospital status, having achieved teaching hospital status in 2019.

We strive to be an equal, diverse, and inclusive employer, recognized as a pioneer in our equality, diversity, and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organization Framework, recognizing the importance of anti-racism in all that we do.