Framework Delivery Manager

5 days ago

Crawley, West Sussex, United Kingdom Equiniti Full time
About the Role

We are seeking a highly skilled and experienced Framework Delivery Manager to join our team at Equiniti. As a key member of our department, you will be responsible for managing the delivery of required services to clients under our Local Government Pension Scheme (LGPS) Framework.

Key Responsibilities
  • Manage the prioritization and delivery of Business as Usual Support, small change, and day 2/framework deliverables for the EQ LGPS framework.
  • Ensure that all activities are run according to agreed best practice standards, providing clear visibility to clients, internal management, and team members.
  • Maintain and enhance project management standards for areas such as project deliverables, client reporting, staff assignments, phases of testing, risk, and quality management.
  • Balance client needs with company needs and conflicting requirements.
  • Develop and maintain internal reporting mechanisms to ensure issues are properly reported, monitored, and escalated as necessary.
  • Provide management information on performance, including resource utilization, profitability, quality measures.
  • Act as a point of escalation for framework issues, including client complaints, profitability, risk mitigation, and risk management.
Requirements
  • Previous line management and project management experience.
  • Experience working with a product development company, ideally in pensions.
  • Comfortable dealing with senior-level pension professionals.
  • Familiarity with consulting, administration, and implementation of systems in the pensions arena.
  • Understanding of DB, DC, CARE, and hybrid pension arrangements.
  • Familiarity with current and planned legislation regarding pensions.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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