Food and Beverage Supervisor

3 days ago

Manchester, United Kingdom Oak View Group Full time
About Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our mission is to deliver exceptional experiences for fans, artists, and clients alike.

About the Role

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Co-op Live. As a key member of our hospitality team, you will be responsible for delivering a world-class food and beverage experience for our guests.

Key Responsibilities
  • Supervise a dynamic team of food and beverage staff to ensure exceptional customer service and high-quality food and beverage offerings.
  • Work closely with the Training Manager and Talent Acquisition Manager to recruit and train top-notch team members.
  • Manage on-the-job training for live event days, overseeing team development and ensuring a seamless experience for our guests.
  • Collaborate with cross-functional teams to deliver outstanding service and environmental sustainability.
  • Use strong interpersonal skills to lead, influence, and encourage a high standard of work.
Requirements
  • Proven track record of supervising a team within a retail/concessions environment.
  • Experience of supervising in fast-paced settings within stadium, events arena, festival environments or similar.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and fans in a clear, professional, and courteous manner.
  • Ability to make fast operational decisions quickly and under pressure.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Problem-solving abilities.
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
What We Offer

We offer a competitive hourly rate of £13.25 per hour, plus holiday pay on top, and a service charge. This is a casual role with flexible shifts available around your other commitments.

Our Inclusion Commitments

We are committed to creating a great place to work, amplifying voices from all different backgrounds. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfill the role.

We recognize the importance of safeguarding and may require a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.

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