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Senior Clinical Operations Manager
2 months ago
Position Overview
An exceptional opportunity has emerged for proactive and influential leaders with a background in service development and team motivation. The Senior Clinical Operations Manager role entails overseeing operational management and providing support to our clinical teams. This position ensures that effective governance and assurance frameworks are established while facilitating the execution of service transformation initiatives.
We seek candidates with substantial operational management experience who can thrive in a dynamic environment. Strong interpersonal and communication abilities are essential, along with the capacity to inspire and engage individuals at all levels. Our organization fosters a supportive atmosphere characterized by a robust team spirit and a shared commitment to delivering outstanding patient care.
If you are in search of a rewarding challenge within a vibrant and collaborative setting, this role may be an excellent fit for you.
Main Responsibilities
You will spearhead the operational management of diverse multi-disciplinary therapy teams. A comprehensive understanding of integrated service delivery and the ability to provide services across various professions and pathways is crucial. Flexibility in responding to the evolving needs of the service is expected.
As a key member of the leadership team, you will collaborate with other Clinical Operations Managers, Professional Leads, and Team Leaders, supported by the Senior Leadership Team and the Divisional Director of Allied Health Professionals. The ideal candidate will be dedicated to quality enhancement and the role of our services in elevating patient experiences and health outcomes.
Senior Clinical Operations Managers are responsible for closely monitoring operational plans and performance, proactively leading and devising solutions to address complex operational challenges in alignment with established organizational objectives, targets, quality standards, and resource limitations.
As a compassionate and collaborative leader, you will promote engagement and empowerment among a diverse workforce through a coaching-oriented approach.
With a proven track record in team leadership, the successful candidate will possess the necessary skills to navigate challenging issues, ensuring policy adherence and performance management.
The successful applicant will exemplify our organizational values, playing a pivotal leadership role focused on achieving exemplary standards and fostering a supportive and transparent culture.
About Our Organization
Liverpool University Hospitals NHS Foundation Trust was established following the merger of two adult acute Trusts. This merger presents an opportunity to reorganize services to provide optimal healthcare solutions and enhance the quality of care and health outcomes for our patients.
The Trust operates multiple hospitals and serves a diverse population, delivering a range of highly specialized services to a broad catchment area.
Key Responsibilities Include:
- Leadership and Team Development
- Clinical Governance and Quality Assurance
- Delivering Optimal Patient Care
- Workforce Management and Human Resources
Essential Skills:
- Coaching and values-driven leadership style, fostering engagement and empowerment among staff and stakeholders, and cultivating high-performing teams
- Exceptional communication skills, including mediation, negotiation, consultation, facilitation, presentation, training, and coaching
- Ability to resolve complex problems using a solution-focused approach
- Research and audit skills to influence practice and develop business cases
- Data analysis and information management, including preparing responses to issues and forming judgements
- Competent in implementing business plans and project strategies to achieve clinical service objectives
- IT proficiency, including standard office software and specialized systems
- Innovative in developing new operational methods to meet patient care needs
- Ability to manage uncertainty in a complex environment
- Experience in leading quality improvement initiatives
- Capacity to handle competing priorities and a demanding workload
Qualifications:
- First-level professional registration with relevant regulatory bodies
- Clinical Professional Qualification at degree level or equivalent
- Evidence of ongoing professional development
- Management or training qualification
- Non-Medical Prescribing certification
- Demonstrated leadership development experience
