Commercial Insights Analyst

2 weeks ago

London, Greater London, United Kingdom ENGINEERINGUK Full time
Commercial Analyst - Product Performance & Insights

About the Role
We are seeking a skilled Commercial Analyst to join our Financial Services team at ENGINEERINGUK, focusing on Product Performance and Insights. As a key member of our team, you will deliver analysis that enables us to better understand customer behaviors by segment, channel, and proposition, driving spend and engagement.

Key Responsibilities
Deliver commercial product performance analysis and insights to support new design and continuous improvement of M&S Financial Services' customer propositions, customer experience journeys, and customer communications.

Working with Cross-Functional Teams
Collaborate closely with FS Commercial and Marketing roles to fully understand requirements and provide solutions based on a commercial and analytical understanding.

Trend Analysis and Insights
Identify and understand trends in product commercial performance to inform changes to propositions and marketing briefs.

Implementation and Collaboration
Support the implementation of the new 3rd party data sharing model with Bank and other 3rd parties, working with internal and external parties.

Requirements
A passion for Digital & Data - you're excited about its untapped potential.

Skills and Experience
Proficiency in MS Power BI, Excel with experience and training of using both simple statistical and data science techniques (e.g. forecasting, regression, clustering etc) with SQL, R, Python or other experience required.

Our Commitment
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.

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