Customer Service Representative

3 weeks ago


Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a positive and welcoming experience in our food service outlets.

Key Responsibilities
  • Serve customers with a smile, ensuring a seamless and personalized experience
  • Be knowledgeable about our food service and provide recommendations to customers
  • Represent Chartwells - Universities and maintain a positive brand image
  • Handle cash and operate the cash register with accuracy and efficiency
  • Comply with Food Handling and Hygiene standards, ensuring a safe and healthy environment for our customers
  • Comply with Health and Safety regulations, reporting any incidents or concerns to management
What We Offer

As a Customer Service Assistant with Chartwells - Universities, you will have the opportunity to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, food service, and team work. You will also have access to a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career progression and professional development
  • Comprehensive training and support
  • Discounts on food and beverages
  • Access to exclusive employee benefits and rewards
About Us

Chartwells - Universities is a leading provider of catering and support services to the education sector, serving millions of meals to students and staff across the UK. We are committed to delivering exceptional customer service, providing high-quality food and beverages, and creating a positive and welcoming environment for our customers.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.



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