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IT Infrastructure Support Specialist

2 months ago

Reading, Reading, United Kingdom GBA5 EntServ UK Limited Full time

Job Summary:

GBA5 EntServ UK Limited is seeking a highly motivated and detail-oriented IT Infrastructure Support Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing technical support and assistance to our infrastructure services.

Key Responsibilities:

  • Offer technical support and assistance in infrastructure services, responding to issues and providing solutions.
  • Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
  • Assist in monitoring and troubleshooting of infrastructure systems.
  • Work with the team to meet infrastructure needs and support daily operations.
  • Assist in the development of infrastructure documentation, such as incident logs and records.
  • Show eagerness to learn and grow in a technical role.
  • Develop foundational technical skills and knowledge.
  • Follow established best practices and standards in infrastructure service delivery.

Requirements:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • Relevant work experience in a similar role.
  • Proven experience in infrastructure technology analysis.
  • Proficiencies in data analysis and a basic understanding of technical concepts.
  • A continuous learner that stays abreast with industry knowledge and technology.

Preferred Qualifications:

  • A degree in a relevant field is a plus.
  • Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus.