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Spa Receptionist

2 months ago

Oakham, Rutland, United Kingdom The Barnsdale Full time

Spa Receptionist Role Overview

The Barnsdale is seeking a skilled Spa Receptionist to provide exceptional guest experiences and support the smooth operation of our spa facilities.

Key Responsibilities:

  • Welcome guests to the spa with a warm and friendly demeanor.
  • Assist with tours of the spa facilities, ensuring guests are familiar with our services and amenities.
  • Manage bookings for treatments, classes, and activities, ensuring seamless scheduling and communication with guests.
  • Maintain the spa reception area, ensuring it remains clean, organized, and inviting.
  • Stay up-to-date on hotel services and products, providing guests with informed recommendations and promotions.
  • Support spa operations by assisting with cleaning and stocking duties, ensuring the spa remains well-maintained and stocked.
  • Participate in training sessions and meetings to stay informed on spa policies, procedures, and best practices.
  • Adhere to health, safety, and hygiene regulations, ensuring a safe and clean environment for guests and staff.
  • Complete opening and closing procedures, ensuring the spa is prepared for the next day's operations.
  • Assist in various areas of the spa as needed, providing support to colleagues and ensuring guest satisfaction.

What We Offer:

  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Team discounts and perks.
  • A generous holiday allowance.

If you are passionate about delivering exceptional guest experiences and contributing to the success of our spa team, we encourage you to apply for this exciting opportunity.