Stockroom Coordinator
2 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Stockroom Coordinator to join our team at Farfetch. As a key member of our stockroom team, you will play a critical role in ensuring the seamless fulfillment of online orders and maintaining the integrity of our stockroom operations.
Key Responsibilities
- Support the stockroom team in communicating with sales associates to locate and pick items accurately and efficiently.
- Return stock from the shop floor to the stockroom and store according to established processes.
- Collaborate with the investigations team to investigate missing items within a 24-hour timeframe.
- Oversee quality control for orders and work with the stockroom team to control stock integrity.
- Liaise with the stockroom manager to create action plans to prevent stock loss.
- Perform cycle counts and regular stock checks to ensure accuracy.
- Provide exceptional customer service and support the stockroom team in administrative tasks.
- Work with the web operations team to pick online orders within service level agreements.
- Pack items according to guidelines for dispatch to the distribution center.
Requirements
- Excellent teamwork and communication skills.
- Administrative and data entry experience in a fashion retail environment.
- Experience in stockroom retail is preferred.
- Proficiency in Microsoft Word and Excel is essential.
- Accuracy and attention to detail are critical.
- Able to communicate clearly in written and oral form.
- Able to problem-solve and multitask.
What We Offer
- Employee Pension Scheme.
- Flexible Benefits Program.
- Health Insurance & Critical Illness cover.
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