Operational Excellence Coach

2 days ago

Glasgow, Glasgow City, United Kingdom aira Full time

About Aira

Aira is a pioneering company that is revolutionizing the home energy sector by creating intelligent, sustainable homes for a meaningful impact. Our mission is to advance the next generation of home energy solutions, driving innovation and excellence in every aspect of our operations.

We are seeking an exceptional Operational Excellence Coach to join our team in Scotland. As a key member of our organization, you will play a vital role in building a sale-to-aftercare service operation from the ground up, driving regional improvement projects, and developing best practices.

Key Responsibilities:

  • Deliver regional improvement projects and develop best practices to drive business excellence.
  • Implement best practices from other regions and markets, fostering a culture of continuous improvement.
  • Support the Head of Region with preparation and coordination during Aira Operating Model (AOM) Audits, ensuring seamless execution and optimal results.
  • Develop a deep understanding of the AOM, identifying areas for improvement and driving regional progression.
  • Deliver continuous improvements and regional progression through the AOM, ensuring alignment with company goals.
  • Support and work closely with Team Leaders to analyze performance of teams and individuals, providing actionable insights for improvement.
  • Take overall responsibility for all aspects of regional improvement of performance within service operations, driving excellence and efficiency.
  • Provide status reports for Central Operational Excellence in Stockholm, ensuring transparency and accountability.

Requirements:

  • Proven experience as an Operational Excellence Coach or consultant, preferably within the energy sector, construction, oil & gas, or heating industry.
  • Hands-on experience in implementing process improvement initiatives and achieving tangible results, driving business growth and excellence.
  • Strong change management skills to facilitate organizational transformation and manage resistance to change, ensuring a smooth transition to new processes and systems.
  • Excellent communication and interpersonal skills to work with various stakeholders and effectively convey concepts to different levels of the organization, fostering collaboration and teamwork.
  • Strong analytical and problem-solving skills to identify root causes of issues and develop data-driven solutions, driving continuous improvement and excellence.
  • The ability to adapt to different organizational cultures and contexts is crucial, ensuring flexibility and agility in a rapidly changing environment.

Desirable Qualifications:

  • Certification in Lean Six Sigma (Green Belt, Black Belt, or Master Black Belt)
  • Professional experience with 5S, Kaizen, or TQM, demonstrating a commitment to process excellence and continuous improvement.

What We Offer:

  • Salary of £50,000
  • Company EV
  • Health Cash Plan
  • Reward Gateway (shopping discount)
  • Life insurance
  • 25 days Annual Leave plus Bank Holidays
  • Phone & Laptop provided

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