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Lodge Manager

2 months ago


Witham, Essex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

This is an exciting opportunity to join Churchill Estates Management Ltd as a Lodge Manager, responsible for coordinating the development and providing a first-class service to homeowners. The successful candidate will have a passion for excellent customer service, a friendly and outgoing personality, and the ability to work independently and as part of a team.

The Lodge Manager will be responsible for managing the maintenance of the property, organizing activities and events, and providing administrative support to the sales team. They will also be the trusted 'go-to' person on-site, liaising with customers, contractors, suppliers, and internal colleagues.

About You

We are looking for someone with a background in administration and customer service, who is comfortable working in a fast-paced environment and has excellent communication skills. The ideal candidate will have experience of working in a similar role, such as retirement living, social housing, hospitality, or uniformed services.

As a Lodge Manager, you will be responsible for providing a high level of customer service, ensuring that homeowners are happy and fulfilled, and that the development runs smoothly. You will be an accomplished administrator, with previous experience of using Microsoft Office applications, including Outlook.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, with over 200 developments nationally. We are committed to providing a high level of customer service and are looking for someone who shares our values of Trust, Openness, Respect, Communication, and Honesty.