Lodge Manager

Salary:£22,000 per annum, plus excellent benefits​Hours:Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:Mill Green Lodge, Witham, Essex

Mill Green Lodge is a stunning new development of 58 retirement apartments opening soon to new occupations and we are now recruiting for a Lodge Manager to co-ordinate the development.

About the role

This exciting opportunity would suit someone who loves working with people with a background in administration and customer service. The Lodge Manager role is varied and interesting, providing an opportunity to make a positive difference every day to the lives of our Homeowners. By being a ‘friendly neighbour’, you’ll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more As a selling site, the Lodge Manager will also support sales activity and 'lifestyle' events by working alongside the Sales Executive, based on-site at the welcome centre.

Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

About you

Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

Annual holiday entitlement of 24 days + Bank HolidaysA day off on your BirthdayLife AssuranceEye Care reimbursementColleague Introduction reward scheme
Professional development and qualificationsThorough induction and ongoing trainingImmensely rewarding work

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

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