Neighbourhood Housing Officer

5 days ago


London, Greater London, United Kingdom Novax Recruitment Ltd Full time £27

Job Title: Neighbourhood Housing Officer

Location: Not Specified

Job Type: Full time/Contract

Pay Rate: £27 Per Hour

The Role:

We are currently recruiting for a Neighbourhood Housing Officer to join our successful Neighbourhoods Housing Team and help deliver the best housing services.

We are looking for a highly motivated person who is committed to the very highest standards of customer care and Housing management to join our busy team as a Neighbourhood Housing Officer.

You will have responsibility for managing a Neighbourhood patch providing tenancy neutral Housing and Estate management services and will be expected to:

  • Manage the patch to an exceptionally high standard engaging with and involving residents in the management of their Neighbourhood through regular estate inspections.
  • Pro-actively deal with all potential hazards and Fire Risk Assessment actions.
  • To ensure the speedy lettings of property in line with the councils' and national BVPI targets.
  • Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy.
  • To undertake sensitively and effectively all aspects of tenancy management.
  • To case manage residents with additional needs.

Key Responsibilities:

• Manage a Neighbourhood patch to deliver high-quality housing services.

• Engage with residents to involve them in the management of their Neighbourhood.

• Pro-actively identify and mitigate potential hazards and risks.

• Ensure timely lettings of properties in line with organisational targets.

• Provide tenancy support to prevent homelessness and sustain tenancies.

• Manage tenancies sensitively and effectively.

• Case manage residents with additional needs.

About Us:

Novax Recruitment Ltd is a leading recruitment agency specialising in housing and property recruitment. We are committed to delivering exceptional recruitment services to our clients and candidates.



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