Tour Operations Assistant
7 days ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Travel Industry Administrator. As a key member of our sales support team, you will play a crucial role in ensuring the smooth operation of our sales floor.
Key Responsibilities:
- Support the management and sales teams in achieving targets by providing administrative assistance and maintaining accurate records.
- Manage and distribute sales enquiries to staff, ensuring timely and effective communication.
- Oversee the absent consultants' sales desk and handle all correspondence with clients, providing exceptional customer service.
- Monitor standards of administration on bookings and ensure 100% accuracy of work.
- Assist with the training of new staff and quality control the general administration work of the teams.
- Support the Sales Manager with weekly and monthly tasks and reports, maintaining sales office resources and environment.
- Liaise with internal departments and external suppliers to ensure seamless operations.
- Attend product training sessions to stay up-to-date with industry knowledge.
Requirements:
- Previous experience in a sales support or administration role, preferably in the travel industry.
- Excellent communication and organizational skills, with a passion for delivering high-quality results.
- Ability to work independently and as part of a team, with a strong attention to detail.
- Proficiency in using administrative software and systems.
What We Offer:
- A competitive salary range of £23k-£24k per annum.
- 22 days annual leave, plus UK bank holidays.
- Comprehensive sales and product training.
- Familiarisation trips to specialist destinations.
- Discounted personal holidays.
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