Operations Assistant

2 months ago

Watford, Hertfordshire, United Kingdom Medtronic Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Medtronic. As an Administrative Assistant, you will play a critical role in ensuring the smooth operation of our administrative functions, including stock management, data entry, and customer communication.

Key Responsibilities

  • Conduct regular stock checks and ensure timely replenishment ordering to maintain efficient inventory levels.
  • Perform database cleaning and maintenance tasks to ensure accurate and up-to-date records.
  • Send scheduled written communications to new and existing customers in line with defined engagement plans.
  • Maintain accurate and up-to-date customer accounts, capturing minor changes.
  • Respond to internal queries and handle inbound overflow calls routed from Product Support during peak demand times.
  • Handle returning products and book collections.

Requirements

  • Proven strong administrative and self-organisation skills, with a focus on attention to detail and persistence.
  • Excellent verbal and written communication skills.
  • A demonstrable record of high performance in compliance with defined financial, administrative, and contact handling procedures.
  • Flexible attitude, comfortable switching between admin tasks and handling overflow calls.
  • Competent in using a variety of IT systems and programs, including MS Office, SAP, and CRM.

What We Offer

  • A competitive salary and benefits package.
  • A flexible working environment.
  • Annual Incentive Plan.
  • Pension scheme and group discount on healthcare insurance.
  • Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab.
  • Employee Assistance Program and Recognize (our global recognition program).

About Medtronic

At Medtronic, we are committed to inclusion, diversity, and equity. We believe that our diverse team is the key to driving healthcare forward. We offer a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We are dedicated to addressing systemic inequities in our communities and driving long-term sustainable impact.

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