Senior Admissions Officer

3 weeks ago

London, Greater London, United Kingdom Regent College London Full time
Job Title: Senior Admissions Officer

Regent College London is seeking a highly skilled and experienced Senior Admissions Officer to join our team. As a key member of our admissions team, you will play a crucial role in ensuring the smooth processing of applications and providing excellent customer service to our students and stakeholders.

Main Responsibilities:
  • Process and manage applications from prospective students, ensuring timely and accurate processing.
  • Collaborate with the Recruitment team to ensure effective communication and coordination of admissions activities.
  • Exercise professional judgment when reviewing academic transcripts and work experience, ensuring the authenticity of provided documents.
  • Maintain accurate and up-to-date student records, ensuring compliance with regulations.
  • Liaise with senior team members to gain sign-off on application decisions, including outcomes such as conditional/unconditional offers, rejections, deferrals, and withdrawals.
  • Issue formal communications to applicants, including offer letters, rejections, or other relevant application updates.
  • Work with the Admissions Manager to identify and implement improvements to the admissions process, driving operational efficiency.
  • Line manage Admissions Officer(s), providing supervision and support, conducting performance reviews, training, and ensuring team KPIs are met.
Requirements:
  • Demonstrable experience at a similar level, within a busy administrative environment.
  • Experience of working within admissions or an educational context.
  • Knowledge and understanding of UK higher education admissions processes, including international admissions.
  • Ability to work independently and as part of a team.
  • First-class written and oral communication skills.
  • Ability to use own initiative to make informed decisions.
  • Flexibility and the capacity to adapt to the changing needs of the role.
  • A high level of attention to detail and accuracy.
  • Good IT skills with competency in MS Office, email, and the ability to learn and use CRM software packages.
  • Cultural awareness with a positive approach to equality, diversity, and inclusion.
  • Self-starter who can work with a wide range of people, always exercising discretion and maintaining confidentiality.
  • Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.
  • A chance to make a real difference in the lives of our students and stakeholders.
How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact information].

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