Retail Shift Manager

6 days ago


Newport, Newport, United Kingdom Lidl Full time
Job Description

Job Summary

Lidl is seeking a highly motivated and experienced Retail Shift Manager to join our team. As a key member of our store operations team, you will be responsible for leading a team of retail staff to achieve sales targets and provide excellent customer service.

Key Responsibilities

  • Team Leadership
    • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service
    • Develop and implement strategies to improve team performance and productivity
  • Store Operations
    • Manage store operations, including inventory management, cash handling, and stock control
    • Ensure that the store is maintained to a high standard, including cleanliness and visual merchandising
  • Customer Service
    • Provide excellent customer service, responding to customer queries and resolving any issues
    • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements

  • Leadership Experience
    • Proven experience of leading a team to achieve sales targets and provide excellent customer service
  • Operational Skills
    • Strong operational skills, including inventory management, cash handling, and stock control
  • Customer Service Skills
    • Excellent customer service skills, with the ability to respond to customer queries and resolve any issues

What We Offer

  • Competitive Salary
    • A competitive salary, based on equal opportunity and pay structures
  • Benefits Package
    • A generous benefits package, including a pension scheme, long service awards, and more

About Lidl

Lidl is a leading international retailer, committed to providing excellent customer service and value for money. We are proud to be a supportive team with big ambitions, and we offer a range of opportunities for career development and progression.


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