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Customer Service Representative

2 months ago


Dudley, Dudley, United Kingdom Ardonagh Advisory Full time
{"title": "Customer Service Advisor", "description": "Unlock Your Potential in a Dynamic Contact Centre Environment

Are you looking for a career that offers a great work-life balance and opportunities for growth? Do you have excellent communication skills and a passion for delivering exceptional customer service?

We are seeking a Customer Service Advisor to join our team, where you will work in a fast-paced contact centre environment, providing top-notch service to our clients. As a key member of our team, you will be responsible for managing high call volumes, meeting performance targets, and working collaboratively with your colleagues to achieve our team goals.

In return, you will be welcomed and supported by our Ardonagh family, an organisation that cares about your wellbeing and offers a range of benefits, including:

  • 26 days of holiday entitlement plus bank holidays
  • Opportunities to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry
  • Pension scheme for when you feel it's time to retire
  • 24-hour support for physical and mental wellbeing and on-site mental health ambassadors
  • 1 day of paid volunteering to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer a basic salary of £23,400 p/a plus a generous quarterly bonus, so you can earn up to £27,000 per year. You'll also have the opportunity to gain valuable experience and skills in the Insurance industry, with ongoing development opportunities to help you grow and succeed in your career.

", "lang_code": "en-US"}