Customer Service Representative
4 weeks ago
Job Title: Receptionist (Customer Service)
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at South Ayrshire Council. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients and stakeholders.
Key Responsibilities:
- Provide professional customer service to clients and stakeholders
- Work as part of a team to deliver customer service objectives
- Develop and maintain effective relationships with clients and stakeholders
- Resolve customer complaints and issues in a timely and professional manner
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work as part of a team
Working Hours:
The successful candidate will work a 21-hour week, with a 2-week rolling rota. This will include working Monday to Sunday, with a mix of morning and afternoon shifts.
Salary and Benefits:
The hourly rate for this role is from £13.11 to £13.42, with an annual salary from £14, to £14,. This post also attracts a 5% non-core allowance.
How to Apply:
To apply for this role, please submit your application by 15 October. Interviews will be held on 22 and 24 October.
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