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Business Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Reed. This role involves providing administrative support to our team and contributing to the effective management and progression of cases.
Key Responsibilities:- Case Management: Provide administrative assistance to our team, ensuring the smooth operation of our services.
- Communication: Monitor case progression and liaise with stakeholders, including court staff, service users, and other relevant parties.
- Document Management: Set up electronic case files, allocate work, and ensure timely electronic receipt of new applications.
- Correspondence: Produce and send letters or other information to service users using available templates.
- Team Support: Assist in the management of team resources, such as booking systems for equipment and training rooms.
- Reception Services: Provide a welcoming reception service, deal with routine enquiries, and maintain communal areas.
- Meetings and Events: Engage in local and corporate meetings as necessary and contribute to organisational activities related to safeguarding children.
- Attention to Detail: High level of attention to detail and ability to input data accurately and timely.
- Technical Skills: Proficiency in Microsoft Office packages, particularly Word, Excel, and Outlook.
- Communication Skills: Excellent word processing skills and good comprehension of the English language.
- Problem-Solving: Good numerical ability and ability to prioritize conflicting tasks appropriately.
- Adaptability: Ability to plan and complete work to agreed timescales and adapt to a changing environment.
- Interpersonal Skills: Highly developed interpersonal skills and the ability to work with minimum supervision.
- Confidentiality: Understanding of confidentiality issues including data protection.
