Sales Team Lead
1 week ago
About the Role
We are seeking a highly motivated and experienced Shop Supervisor to join our retail team at Sue Ryder. As a Shop Supervisor, you will play a key role in driving sales, achieving targets, and delivering exceptional customer service to our donors and customers.
Key Responsibilities
- Lead a team of volunteers to deliver great customer service and achieve sales targets.
- Work with the local community to generate sufficient donated stock to drive sales.
- Help to recruit, train, and retain a volunteer team, providing leadership and guidance.
- Set high standards of merchandising and housekeeping, ensuring the health and safety of staff and volunteers.
- Manage effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
- Manage the Epos operation to ensure efficient stock management.
What We Offer
- A competitive benefits package, including 27 days holiday (rising to 33 with length of service), company pension scheme, and staff discount.
- Access to an Employee Support Programme and enhanced maternity, paternity, and adoption pay.
- Employee Networks, including LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals.
About Sue Ryder
Sue Ryder is a leading charity retailer with over 400 shops across the UK. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need. Our shops play a vital role in generating funds to support our care and support services.
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