Retail Sales Specialist

4 weeks ago


Bicester, Oxfordshire, United Kingdom REISS Full time

Why Reiss?

At Reiss, we pride ourselves on our commitment to sustainability, quality, and timeless style. With a robust presence in over 230 locations worldwide, including standalone stores, concessions, and a thriving online platform, we have established ourselves as a prominent luxury brand.

Our mission is to foster growth, empathize with our customers, and excel in every aspect of our operations. For our retail teams, this translates to delivering outstanding customer service, creating a distinctive shopping environment, and collaborating effectively to surpass both customer expectations and business objectives.

Role Overview

As a member of our Retail team, you will take on the role of Sales Associate at our Bicester Outlet, working on a permanent, part-time basis. Your primary responsibility will be to provide exceptional customer service while assisting our management team in achieving sales and operational targets.

Key Responsibilities

  • Delivering a premium and personalized customer service experience
  • Demonstrating comprehensive knowledge of the brand and its offerings
  • Engaging effectively with customers, team members, and management
  • Upholding visual merchandising standards
  • Representing Reiss as a Brand Ambassador

Ideal Candidate Profile

  • A genuine passion for luxury products
  • Prior experience in a customer-focused role
  • Ability to view situations from the customer's perspective
  • Exceptional customer service skills
  • Adaptability to changing priorities
  • Capability to thrive in a fast-paced retail environment
  • Strong communication and interpersonal abilities
  • Excellent organizational and decision-making skills
  • A collaborative team player
  • Proficient written and verbal communication skills

What We Offer

  • Seasonal business attire allowance
  • Generous employee discount program
  • Attractive commission structure
  • Comprehensive wellbeing and financial support through our Employee Assistance Programme
  • Affordable health support via our medical cash plan
  • Discounts on fitness memberships
  • Family-friendly policies, including enhanced parental leave
  • 23 days of annual leave, increasing to 25 days after two years of service
  • Employee referral incentives
  • Opportunities for career advancement

We value diversity and are committed to ensuring our hiring processes are fair and equitable. All candidates will be treated with respect, and we encourage individuals from all backgrounds to apply.

We understand that some candidates may hesitate to apply if they do not meet every requirement listed. We want to emphasize that we are looking for individuals who will contribute positively to our culture and possess a willingness to learn. If you feel you may not meet all the criteria, we still encourage you to reach out.



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