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Junior Maintenance Coordinator

3 months ago

Egham, Surrey, United Kingdom Sys-Teams Limited Full time

Job Objective:
To provide initial telephone support for various audiovisual contracts.

Reporting Structure:
Reports to the Operations Manager.

Core Responsibilities:
All trainees will progress through defined levels, documented on a personal matrix. This progression is facilitated through in-house training, allowing individuals to advance at their own pace.

Essential Skills:
Communication:
Exhibit a courteous, assured, and professional telephone demeanor.

Teamwork:
Ability to collaborate effectively within a team or work independently when necessary.

Organizational Skills:
Demonstrate meticulous attention to detail.

Stress Management:
Maintain composure under pressure while showcasing effective time management abilities.

Administrative Duties:
Trainee Level 1 Responsibilities:
- Handling incoming and outgoing calls.
- Familiarity with call logs.
- Understanding various contracts.
- Completing necessary paperwork.
- Procedures for scheduling engineering resources.
- Comprehension of weekly service reports.
- Training on player programming.

Benefits:
- Comprehensive in-house training.
- Flexible working hours.
- Refreshment amenities.
- Parking availability.
- Communication bonus.
- Competitive base salary.

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