Customer Service Representative

4 days ago


Cranleigh, Surrey, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our members.

Key Responsibilities
  • Provide excellent customer service and support to members across various channels, including in-branch, phone, and online.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Develop and maintain a deep understanding of our products and services to effectively meet member needs.
  • Identify and resolve customer issues in a timely and professional manner.
  • Contribute to the development and implementation of branch initiatives to improve customer experience.
About You

We are looking for a motivated and customer-centric individual who is passionate about delivering exceptional service. You will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

You will be a team player who is committed to providing a positive experience for our members. If you are a customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive team environment.
  • The opportunity to make a real difference in the lives of our members.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your up-to-date CV and a cover letter outlining your relevant experience and skills.



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