Floor Manager

1 week ago

London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

Job Summary

We are seeking a highly skilled and experienced Floor Manager to join our team at Rhubarb Hospitality Collection. As a key member of our management team, you will be responsible for leading our team of servers, bartenders, and hosts/hostesses to deliver exceptional customer service and ensure a seamless dining experience for our guests.

Key Responsibilities

  • Lead and manage a team of servers, bartenders, and hosts/hostesses to ensure excellent customer service and high-quality food and beverage service.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Collaborate with the management team to achieve business objectives and implement company policies and procedures.
  • Conduct regular team meetings and provide coaching and feedback to ensure team members are meeting performance expectations.
  • Monitor and control labor costs, inventory, and other operational expenses to ensure profitability.
  • Develop and maintain relationships with suppliers and vendors to ensure high-quality products and services.
  • Stay up-to-date with industry trends and best practices to continuously improve our operations and service standards.

Requirements

  • Proven experience as a Floor Manager or Assistant Restaurant Manager in a fine dining environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • Collaborative and dynamic work environment.
  • Access to ongoing training and development programs.

About Us

Rhubarb Hospitality Collection is a leading hospitality company that operates a portfolio of upscale restaurants and hotels. We are committed to delivering exceptional customer service and creating memorable experiences for our guests. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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