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Funeral Service Coordinator
2 months ago
Job Summary:
Dignity is seeking a skilled and compassionate Funeral Service Coordinator to join our team. As a Funeral Service Coordinator, you will play a vital role in providing exceptional support to bereaved families and ensuring that funerals are conducted with dignity and respect.
Key Responsibilities:
- Manage a diverse range of responsibilities, including branch administration, funeral arrangements, care of the deceased, and community outreach.
- Operate as part of the on-call rota, taking first calls and mobilizing ambulance teams to bring the deceased into our care.
- Lead on funerals conducted by the Brand, including route planning, coordinating Funeral Operatives, and overseeing final checks.
- Work closely with clients to arrange funerals, planning personalized details and offering a range of services and products to meet their needs.
- Engage with the local community through events hosted by our Brand, fostering meaningful connections and demonstrating our commitment to compassionate service.
Requirements:
- Holds a Full UK Manual Driving License.
- Exhibits exceptional communication and administrative abilities, with meticulous attention to detail.
- Displays emotional intelligence and a genuine dedication to delivering empathetic customer care in sensitive situations.
- Proactively supports colleagues, offering confident guidance and fostering a culture of shared success.
- Upholds a reputation for reliability, professionalism, and personal presentation, striving for excellence in individual performance and team outcomes.
Benefits:
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site/Street Parking.
- Free Uniform Provided.
- Access to internal apprentice and personal development schemes.
About Dignity:
Dignity is a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times. We are committed to connecting with our clients, colleagues, company, and communities based on our principles while celebrating our differences.
