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Technician - Medequip Specialist

2 months ago

Sutton Coldfield, Birmingham, United Kingdom London Borough of Sutton Full time
About the Role

We are seeking a skilled Technician to join our team at Medequip Connect. As a key member of our team, you will be responsible for facilitating the installation of Technology Enabled Care (TEC) equipment, providing a professional support service, and ensuring that our clients receive the highest level of care.

Key Responsibilities
  • Complete installations, repair, maintenance, and collection of TEC equipment
  • Identify clients' current needs by completing/updating assessments
  • Set-up client equipment and process/recycle returned equipment and clean it
  • Update client record database
  • Report and action faulty equipment
  • Be responsible for stock and undertake auditing of the stock
  • Ensure company vehicle and tools/equipment are properly maintained
  • Assist in projects as required
  • Provide information and coaching to individuals in the use of their alarm equipment
  • Work with clients, their families, and third-party organizations such as GPs, nurses, social workers, and voluntary groups
  • Assist Area Manager with promotion of Medequip Connect in the area and establish links within local communities to raise awareness of our services
  • Point clients in the right direction for advice, information, and support, and ensure preventative action by effective signposting
About You

We are looking for an individual who identifies and aligns with our company values:

  • We keep our promises.
  • We empower people to be accountable for their actions and performance.
  • We help people with empathy, courtesy, dignity, and kindness.
  • We show respect and are trusted by our colleagues, suppliers, and customers.
  • We believe in teamwork and are passionate about our work.
  • We encourage innovation and the development of technology.
  • We embrace change and seek to achieve excellence.
  • We deliver cost-effective, efficient, and safe healthcare solutions.
Qualifications and Experience
  • Full UK Driving License
  • Ideal experience in a similar role and industry
  • Good customer service skills and excellent communication
What We Offer
  • 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays)
  • Continued professional development, training, and learning support and opportunities for career progression
  • Pension scheme
  • Van provided for travel to and from work
  • Healthcare scheme
  • Life assurance
  • Cycle to work scheme
  • Care First employee assistance program including free counselling
  • Access to Perkbox discount platform
  • Free uniform
  • Free DBS check

We welcome applications from all sections of the community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.