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Sales Support Coordinator

2 months ago


Dumfries, Dumfries and Galloway, United Kingdom Rubix Full time
Position Overview

As a Sales Support Coordinator, you will play a crucial role in the success of our team, ensuring that we meet the demands of our clients effectively. A background in manufacturing, maintenance, repair, operations, personal protective equipment, or a trade counter setting is advantageous, but comprehensive training will be provided to all successful candidates.

If you are a collaborative individual with experience in customer service, this position may be an excellent fit for you.

We are currently experiencing significant growth and are excited to offer an opportunity to join our dynamic team.

Our mission is to support our clients by providing them with the necessary parts, supplies, and tools to maintain their operations while negotiating favorable terms with our suppliers.

Key Responsibilities

Are you ready to embrace a challenge? This role offers a pathway to establish yourself in a fast-paced and expanding organization.

As a Sales Support Coordinator, you will be integral to the onsite team, contributing to our collective success.

Reporting directly to the Site Manager, your primary responsibilities will include:

  • Building and nurturing relationships with clients to enhance sales opportunities and drive revenue growth.
  • Exhibiting strong teamwork skills and effectively engaging with both customers and colleagues.
  • Demonstrating excellent communication abilities, both verbal and written, across a diverse range of stakeholders.
  • Providing exceptional customer service, particularly in a manufacturing, maintenance, repair, or personal protective equipment context.
  • Managing incoming calls and addressing client inquiries and requests.
  • Monitoring back orders and inventory levels.
  • Preparing and distributing customer correspondence and newsletters.
  • Assisting operational teams as needed.

About Us and Your Benefits

Rubix is recognized as a leading distributor of industrial maintenance, repair, and overhaul products and services, including bearings, mechanical power transmission, pneumatics, hydraulics, tools, and personal protective equipment.

As part of our team, you will enjoy:

  • A competitive salary.
  • A discretionary quarterly bonus.
  • Opportunities for continuous professional development.
  • A Cycle to Work scheme.
  • Increased holiday entitlement with service.

More importantly, we offer a role where you can take ownership and grow within the organization. Our Rubix Academy provides training and development opportunities, and we foster an entrepreneurial environment where your contributions can make a significant impact. We value integrity and teamwork, which are at the heart of our operations.