Retail Sales Manager

1 week ago

Exeter, Devon, United Kingdom Betfred Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Manager. As a key member of our team, you will play a pivotal role in delivering exceptional customer service and ensuring our shops provide a warm and welcoming environment for customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a thorough understanding of our products and services, including our betting and gaming offerings.
  • Shop Standards: Ensure our shops maintain high standards of cleanliness, organization, and overall appearance.
  • Teamwork: Collaborate with colleagues to achieve sales targets and provide support as needed.
  • Training and Development: Participate in training and development programs to enhance your skills and knowledge.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs.
  • Employee Recognition: Recognition and rewards for outstanding performance.
Requirements
  • Excellent Communication Skills: Excellent communication and interpersonal skills.
  • Customer Service Experience: Previous customer service experience, preferably in a retail or sales environment.
  • Product Knowledge: A basic understanding of our products and services.
  • Teamwork: Ability to work effectively as part of a team.

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