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Onboarding Specialist

3 months ago


London, Greater London, United Kingdom Nacro Full time
Onboarding Specialist

Job Type:
Fixed Term – 12 Months

Salary:
£24,648 Per Annum

Hours:
8 hours per day (Monday to Friday)

Location:
Remote with occasional national travel – London

An enhanced DBS check will be required for this role.

Candidates must possess a full driving license and have access to a vehicle.


Nacro is a national Social Justice Charity with over 50 years of experience in transforming lives, strengthening communities, and collaborating with stakeholders to reduce crime.

Nacro provides the Community Accommodation Support service (CAS), a nationwide initiative across England and Wales.

This service enables Courts to utilize bail more effectively by offering community accommodation with support for adult defendants who would otherwise be unable to secure bail.

CAS also assists adults released from custody within the last three months of their sentence under Home Detention Curfew (HDC) and other License Orders.


Primary Purpose of the Role:


In response to the growth of our support services, we are looking for an Onboarding Specialist to join our practice development team.

The Onboarding Specialist will be instrumental in integrating new team members across the CAS-2 contract.

This role involves creating comprehensive and effective onboarding plans, collaborating with managers to ensure a seamless integration experience, and stepping in for Service Leads when necessary.


Your responsibilities will include monitoring the attendance and effectiveness of training programs, evaluating their success, and devising solutions to enhance the onboarding process.


Key Responsibilities:

  • Work alongside operational teams and managers to develop tailored training plans for new employees.
  • Establish a cohesive approach to training and development throughout the contract.
  • Assess the implementation and effectiveness of training initiatives.
  • Act as a resource for new staff, offering support and necessary materials.
  • Report to the practice development manager and senior leadership on training plan effectiveness.
  • Gather feedback and formulate solutions to address deficiencies in the onboarding program.
  • Collaborate with Learning and Development colleagues to ensure a smooth experience for new hires.
  • Design and implement refresher courses for both new and existing staff.
  • Identify and rectify training gaps beyond the onboarding process.
  • Prepare reports and provide recommendations for service enhancements.
  • Assist managers in completing 3-monthly and 6-monthly evaluations in accordance with the CAS-2 onboarding passport.
  • Engage in staff meetings, supervision sessions, training workshops, and performance reviews.
What We Expect From You:

  • Exceptional verbal and written communication skills.
  • Strong attention to detail and adept problem-solving capabilities.
  • Ability to effectively organize and prioritize workload.
  • Willingness to travel nationally as required.
What You Can Expect From Us:

  • A dynamic and supportive team dedicated to achieving results for the individuals we assist daily.
  • A commitment to fostering your learning and career development.
  • Attractive benefits including generous annual leave, an occupational sick pay scheme exceeding statutory requirements, a cycle-to-work scheme, and more.


This role necessitates regular travel within an assigned area; therefore, a Full Driving License and access to your own vehicle are essential.

You will be eligible to claim mileage expenses from your base location at a rate of 45p per mile traveled.

An Enhanced DBS and Prison Clearance are mandatory for this position, to be completed as part of the Pre-Employment Screening process.

We look forward to receiving your online application.