Sales Support Consultant

4 weeks ago


East Midlands, United Kingdom Simon Acres Group Full time

Company Overview:
Simon Acres Group is seeking a motivated and personable Sales Support Consultant to join our dynamic team within a reputable and expanding furniture retail organization.

Role Overview:
The Sales Support Consultant will play a crucial role in providing assistance across various branches as needed, ensuring that our customers receive top-notch service and support.

Key Responsibilities:
In this position, you will be responsible for:

  • Delivering exceptional customer service and sales guidance, both in-person and via telephone.
  • Maintaining and nurturing relationships with both new and existing clients through ethical sales practices.
  • Meeting and exceeding performance KPIs.
  • Handling customer inquiries efficiently and effectively, ensuring satisfactory resolutions.
  • Managing telesales calls during quieter periods in-store.
  • Adapting to new technologies to enhance the customer experience.
  • Collaborating with team members to ensure stock is well-presented and replenished.
  • Executing daily cash handling procedures.
  • Complying with data protection regulations at all times.
  • Updating pricing and promotional materials within the store.
  • Maintaining a clean and organized store environment.

Candidate Profile:
The ideal candidate will possess:

  • Strong communication and interpersonal skills.
  • A positive and enthusiastic demeanor.
  • A professional appearance at all times.
  • The ambition to achieve KPIs and sales targets.
  • The ability to understand customer needs and recommend suitable products.
  • A proven track record in active sales, preferably with retail experience.

Required Experience:
Applicants should have:

  • A minimum of one year of experience in retail sales.
  • Experience in furniture sales is advantageous.

Benefits:
We offer a competitive package that includes:

  • 30 days of holiday plus your birthday off.
  • Additional perks such as on-site free parking and staff discounts.

Simon Acres Group is acting as the employment agency in relation to this vacancy.



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