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Customer Service Representative

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Halecroft Recruitment Full time

About the Role:

Halecroft Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our client's eCommerce business, you will be responsible for providing exceptional customer service to our clients across three brands.

Key Responsibilities:

  • Deliver a high level of customer service through various communication channels
  • Act as the first point of contact for customers seeking help or information
  • Respond to customer inquiries in a timely and professional manner
  • Provide product information and ensure customers receive the best possible service

Requirements:

  • Previous customer service experience
  • Professional telephone manner and strong communication skills
  • Commercial awareness and ability to work in a fast-paced environment
  • Driving license and own car (due to office location)

What We Offer:

  • Full-time position with a competitive salary up to £28,000 depending on experience
  • Opportunity to work for a successful eCommerce business
  • Chance to develop your customer service skills and career