Lead D&T Technician

4 weeks ago

London, Greater London, United Kingdom Dreamtek Limited Full time
XR Lead Technician Job Description

We are seeking a highly skilled XR Lead Technician to join our team at Dreamtek Limited in London. As a fast-paced and innovative company, we are looking for someone who can manage the creation and distribution of content via multiple methods of outreach, including live streaming, online, and pre-records for PR/marketing.

Key Responsibilities:
  • Manage the technical support lifecycle and be responsible for managing technical risks throughout pre-production planning, execution, and post-event.
  • Provide operational and technical support for XR projects, including monitoring cloud-based systems remotely and troubleshooting/escalating where necessary.
  • Take on tasks in special projects or assignments as outlined by the supervisor and/or service delivery manager and execute them within the given timeline.
  • Own the technical support lifecycle and be responsible for managing technical risks throughout pre-production planning, execution, and post-event.
  • Content assessments and management of content files for event delivery.
  • Consistently deliver high-quality service to our clients and facilitate partners' tours of the space.
  • Assist with training of staff and improving their technical proficiency.
  • Experience managing a team of technical and creative people at varying levels.
  • Able to operate or learn equipment to support streaming, Video Conferencing, Audio Conferencing, Local Audio Reinforcement, Video Technologies (including projection, switching, and formatting).
  • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
  • Web or Internet start-up environment and customer service experience are a plus.
  • Asset workflow management experience a plus.
  • Ability to travel domestic/international.

At Dreamtek Limited, we embrace diversity in all its forms to help create an all-inclusive environment. The culture of our business is integral to how we operate and we feel this is the foundation to support greater innovation and creativity for not only Dreamtek Limited but also all of our clients.

As an equal opportunities employer, all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status, or disability status.

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