Service Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom Andrews Sykes Full time

About Andrews Sykes

We are a leading provider of temperature control solutions, dedicated to delivering exceptional service to our customers.

Job Summary

We are seeking an experienced Service Coordinator to join our team. As a Service Coordinator, you will be responsible for planning and scheduling our engineers to ensure timely and efficient delivery of our services.

Key Responsibilities

  • Maintain strong relationships with our customers, providing exceptional service and support.
  • Plan and schedule engineer deployments to meet customer needs and optimize resource utilization.
  • Prepare quotations and proposals to secure new business and expand existing relationships.
  • Order parts and materials as required to support engineer deployments.
  • Assist teams with administrative duties, providing management information and insights to inform business decisions.

Requirements

  • 2 years of experience working in a customer-focused environment, with a proven track record of success.
  • Flexibility and adaptability to take on multiple tasks and prioritize effectively in a fast-paced environment.

Preferred Qualifications

  • Experience in a mobile service industry or air conditioning sector would be advantageous.

What We Offer

  • Competitive base salary and contributory pension scheme.
  • Life assurance and employee assistance program.
  • 25 days of annual leave, including bank holidays.
  • Personal development plan with training and development opportunities to advance your career.

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