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Business Support Officer

2 months ago


Sheffield, Sheffield, United Kingdom Reed Full time
About the Role

We are seeking a highly organized and compassionate Business Support Officer to join our team at Reed. This role is based in an office environment and involves providing administrative support and front-of-house reception duties.

Key Responsibilities
  • Front-of-House Reception Duties: Manage the reception desk, ensuring a welcoming and professional environment for clients.
  • Administrative Support: Provide administrative assistance to support the smooth operation of the office.
  • Client Support: Meet and greet clients, offering support and guidance during difficult times.
  • Communication: Handle incoming calls with sensitivity and discretion, responding to enquiries and providing information as required.
  • Record Keeping: Review ongoing cases and maintain accurate records.
Requirements
  • Hyper-Organization Skills: Demonstrated ability to manage multiple tasks and prioritize responsibilities.
  • Compassion and Empathy: Ability to support clients in sensitive situations.
  • Administrative Experience: Previous experience in administrative tasks and reception roles.
  • Excellent Communication Skills: Ability to communicate effectively with clients and colleagues.
Benefits
  • Competitive Hourly Rate: £12.93 per hour.
  • Full-time Hours: Monday to Friday, 8:00am to 4:00pm.
  • Access to Training: Opportunities for professional development and training.
  • Employee Benefits: Access to a dedicated consultant, secure online timesheet system, self-service portal, and more.