Technical Support Specialist

1 week ago


Gainsborough, Lincolnshire, United Kingdom Pro-Found Recruitment Solutions Full time
Job Description

**Job Summary:**

We are seeking a highly skilled Field Service Engineer to join our team at Pro-Found Recruitment Solutions. As a Field Service Engineer, you will be responsible for providing expert technical support and maintenance services to our clients in the food industry.

Key Responsibilities:

  • Installation and commissioning of machinery on customer sites and training of relevant personnel on client's equipment.
  • Ensure that all work is carried out in a safe manner and in accordance with Health & Safety and Method Statement documentation.
  • Responding to customer requests for breakdown repair, maintenance, servicing and production assistance.
  • Produce timely and detailed service reports.
  • Record and communicate all modifications carried out on site back to Service Manager to enable registration and action.
  • Represent the Company in a professional manner and cultivate customer relationships to promote ongoing and prospective collaborations.
  • Ensuring that service vehicles are kept clean, tidy and in good running condition.
  • Be available via mobile phone when on the out of hours call out rota.

Requirements:

  • Technical degree or certification.
  • Background in Engineering (Mechanical and Electrical) with knowledge of PLC's.
  • Minimum 2 years proven field service or maintenance experience.
  • Experience with automated packaging machinery and equipment.
  • Ability to troubleshoot technical equipment with no supervision.
  • Be flexible, efficient and able to adapt quickly to changing work schedules.
  • Full UK driving licence with a good driving record.

Benefits:

  • Competitive salary.
  • Opportunity to work with a leading company in the food industry.
  • Professional development and training opportunities.
  • Company vehicle.
  • Company pension.
  • Contract: Permanent.
  • Laptop, tablet and phone.
  • 23 days holidays (plus bank holidays).


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