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Aesthetic Field Service Specialist

2 months ago

Belfast, United Kingdom Reed Specialist Recruitment Full time
Desktop Support/Rollout Engineer – Belfast

Reed Specialist Recruitment is partnering with a local IT Support organisation to provide Temporary Support Engineers for a project based in various locations throughout Northern Ireland. This role is based in Belfast and will involve leading a team of engineers with the successful IT deployment Project.

As a key member of a small team responsible for deploying IT equipment and supporting this equipment to a large public sector client in NI, this role will be a Lead Engineer to ensure Desktop deployments are carried out in line with clearly defined instructions and requirements.

  • Collaborate with third-party suppliers such as HSL (Hospital services limited) to plan, configure, and deploy medical devices, Encompass display boards, and Computers on wheels.
  • Troubleshoot and resolve any hardware and software-related issues reported by healthcare staff, providing timely support and solutions.
  • Participate in weekly meetings with the Encompass team to provide updates on IT Deployment.

Essential Criteria

  • Team lead experience
  • Experience in computer hardware and various windows operating systems
  • Experience in a customer-facing role preferably gained on a customer site
  • Able to demonstrate the ability to work as part of a team & follow processes and documentation
  • Good interpersonal and communication skills
  • Experience in troubleshooting issues as they arise and working to an appropriate resolution.
  • Full clean driving licence and access to suitable vehicle

Desirable Criteria

  • Windows 7/10 experience in a support environment
  • Experience in working on large project rollouts
  • Knowledge or experience of networks in a computer environment

Relevant security clearance, AccessNI will be required for the successful candidates.

Hourly rate: £11.56.