Customer Service Officer

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full time
Job Summary

We are seeking a skilled and dedicated Customer & Neighbourhood Officer to join our team at Paradigm Housing. As a key member of our community team, you will be responsible for delivering a high-quality neighbourhood management service, ensuring compliance with housing regulations and supporting vulnerable customers.

Key Responsibilities
  • Manage a mixed-tenure area, ensuring compliance with housing regulations and supporting vulnerable customers.
  • Work closely with other teams and external partners to drive improvements in your neighbourhood.
  • Deliver a proactive, holistic, and customer-centric neighbourhood management service.
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to have a strong understanding of housing regulations and a commitment to delivering high-quality customer service.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and dedicated individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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