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Residential Development Manager

2 months ago


Watford, Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Development Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day management of our retirement development, ensuring the highest standards of customer service and property maintenance.

Key Responsibilities
  • Manage the maintenance of the property, ensuring all aspects of the development are well-maintained and in good working order.
  • Provide a first-class service to our Home Owners, responding to their needs and concerns in a timely and professional manner.
  • Organise activities and events to enhance the lifestyle of our Home Owners, promoting a sense of community and social interaction.
  • Manage contractors and suppliers, ensuring all work is carried out to a high standard and in accordance with our company's policies and procedures.
  • Conduct regular health and safety checks, ensuring the development remains a safe and secure environment for our Home Owners.
  • Develop and maintain strong relationships with our Home Owners, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Previous experience in a similar role, preferably in the retirement living or social housing sector.
  • Excellent customer service skills, with the ability to respond to the needs of our Home Owners in a timely and professional manner.
  • Strong organisational and administrative skills, with the ability to manage multiple tasks and priorities.
  • Ability to work independently, using your own initiative and judgment to resolve issues and make decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with our Home Owners, contractors and suppliers.
What We Offer
  • A rent-free, 2-bedroom apartment on-site, providing a comfortable and convenient living arrangement.
  • A competitive salary of £19,500 per annum, plus a range of benefits and rewards.
  • Opportunities for professional development and training, to enhance your skills and knowledge.
  • A supportive and collaborative team environment, with a focus on delivering excellent customer service and property maintenance.