Care Coordinator
2 weeks ago
At Helping Hands, we're committed to delivering exceptional care and support to our customers. As a Care Coordinator, you'll play a vital role in ensuring our customers receive the highest standards of care and support.
As a key member of our branch team, you'll work closely with our Registered Care Manager to support the recruitment, business development, and delivery of care services.
Key Responsibilities:
- Support the Branch Care Manager in providing care and support to our customers and carers within the local community.
- Ensure effective allocation of staff to ensure customers receive the highest standards of care and support.
- Complete direct observations and supervisions for care teams within the correct timescales.
- Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassess customers to ensure care plans are reflective of customer's needs and condition.
- Actively seek new business opportunities and support the commercial growth of the branch.
- Ensure the highest levels of customer service are always provided.
To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level.
You'll also need to have a full UK driving licence and access to your own vehicle.
What's in it for you?At Helping Hands, we offer a range of benefits to support your career development and well-being, including:
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Annual salary review
We're committed to promoting a diverse and inclusive workforce, and all applications will be treated fairly in line with our Equality and Diversity Policy.
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Ferndown, Dorset, United Kingdom Helping Hands Full time{"title": "Care Coordinator Role", "description": "About the RoleHelping Hands is seeking a skilled Care Coordinator to support our Registered Care Manager in delivering exceptional care and support to our customers and carers in the local community.As a Care Coordinator, you will be responsible for ensuring that customers receive the highest standards of...
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