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Cloud Support Specialist

2 months ago

North Hinksey, Oxfordshire, United Kingdom IT Stars Recruitment Full time

Job Summary

We are seeking a highly skilled Cloud Support Specialist to join our team at IT Stars Recruitment. As an integral part of our client's consulting team, you will be focused on delivering and maintaining a range of solutions to their clients, combining technical and consultancy skills.

Key Responsibilities

  • Installation, customization & configuration of cloud-based enterprise solutions built upon our client's products.
  • Technical requirements capture & ensuring joint understanding in client workshops.
  • Managing the workflow of service requests.
  • Client support to troubleshoot issues with enterprise solutions involving our clients' products.
  • Training and certifying client IT teams in the installation and maintenance of our clients' products.

Requirements

  • An interest in deploying & administering client solutions, as well as managing configuration changes.
  • Technical ability and an enthusiasm for technical challenges.
  • A desire and ability to learn quickly and apply complex new technologies.
  • An ability to communicate technical information in a client-friendly way.
  • An understanding of the importance of process.
  • A tendency to seek opportunities for greater automation.
  • A willingness to learn about technologies including Kubernetes, VMWare & SQL relational DBs.

What We Offer

This role would suit a Junior Cloud-based Engineer / Junior DevOps or a candidate that has an interest in or has worked in this field. Candidates MUST be degree educated.