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Patient Engagement Volunteer
3 months ago
Join Our Team as a Patient Engagement Volunteer
At University Hospitals Bristol and Weston NHS Foundation Trust, we understand the importance of a balanced work-life dynamic. We encourage you to discuss potential flexible working arrangements during your application process, ensuring that your professional commitments align with your personal life.
We actively seek applications from individuals of Black, Asian, and minority ethnic backgrounds, as we strive to enhance representation within our Trust.
About the Role:
We are looking for dedicated volunteers to assist in welcoming and guiding visitors at our hospital entrances. Your role will be vital in helping the public navigate our facilities.
- Greet patients and visitors warmly upon arrival.
- Provide clear and straightforward directions to help individuals reach their intended destinations.
- Accompany patients and visitors as needed, including assistance with wheelchairs.
- Address inquiries from patients and visitors, collaborating with staff for any complex questions.
- Guide individuals to face-mask and hand sanitizing stations, ensuring these areas are well-stocked and organized.
- Offer companionship to patients during their wait times.
- Be prepared to spend the majority of your time on your feet, engaging with visitors.
About Us:
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the UK, employing over 13,000 staff and providing a wide range of clinical services across multiple sites. We serve a diverse population of over 500,000 residents in South West England.
Our Trust has received a 'Good' rating from the Care Quality Commission (CQC), and our team takes pride in delivering outstanding care to the communities of Bristol, Weston, and beyond. As a progressive, award-winning Trust committed to enhancing patient care, we are at the forefront of research and innovation, positively impacting both local and global health.
We are dedicated to safeguarding the welfare of children, young people, and vulnerable adults. As an equal opportunities employer, we are committed to building a diverse workforce that reflects the rich variety of our local community at all levels.
Essential Criteria:
- Articulate how your skills and experiences can benefit others.
- Clearly express your motivation for volunteering.
- Availability aligns with the role's requirements.
We invite you to consider joining us on this rewarding journey, contributing to the shaping of our future together.
We are committed to investing in our staff's health and wellbeing, as well as supporting career development through training and management initiatives.
We adhere to the Immigration Act 2016, requiring all applicants to demonstrate proficiency in English during the interview process.
We utilize electronic systems for managing personal information securely, ensuring compliance with data protection regulations.
We advise candidates to be cautious of scams and to communicate only through official channels.
