Current jobs related to Customer Service Operations Supervisor - Leigh, Wigan - Talent Solutions Network
-
Retail Store Supervisor
4 weeks ago
Leigh, Wigan, United Kingdom Poundbakery Full timeShop Supervisor OpportunityPoundbakery, a leading retail chain with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, is seeking a skilled Shop Supervisor to join their team.As a Shop Supervisor, you will be responsible for:Managing day-to-day shop operations to ensure seamless customer service and sales growth.Driving...
-
Retail Store Supervisor
4 weeks ago
Leigh, Wigan, United Kingdom Poundbakery Full timeShop Supervisor OpportunityPoundbakery, a leading retail chain with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, is seeking a skilled Shop Supervisor to join their team.As a Shop Supervisor, you will be responsible for:Managing day-to-day shop operations to ensure seamless customer service and sales growth.Driving...
-
Retail Store Supervisor
1 month ago
Leigh, Wigan, United Kingdom Poundbakery Full timeShop Supervisor OpportunityPoundbakery, a leading retail chain with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, is seeking a skilled Shop Supervisor to join our team.As a Shop Supervisor, you will be responsible for:Managing day-to-day shop operations to ensure seamless customer service and sales growth.Driving sales...
-
Retail Store Supervisor
1 month ago
Leigh, Wigan, United Kingdom Poundbakery Full timeShop Supervisor OpportunityPoundbakery, a leading retail chain with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, is seeking a skilled Shop Supervisor to join our team.As a Shop Supervisor, you will be responsible for:Managing day-to-day shop operations to ensure seamless customer service and sales growth.Driving sales...
-
Retail Store Supervisor
1 month ago
Leigh, Wigan, United Kingdom Poundbakery Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Poundbakery. As a key member of our store management team, you will be responsible for driving sales growth, managing day-to-day shop operations, and ensuring exceptional customer service.Key ResponsibilitiesManage and motivate a team of retail staff...
-
Retail Store Supervisor
1 month ago
Leigh, Wigan, United Kingdom Poundbakery Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Poundbakery. As a key member of our store management team, you will be responsible for driving sales growth, managing day-to-day shop operations, and ensuring exceptional customer service.Key ResponsibilitiesManage and motivate a team of retail staff...
-
Customer Service Ambassador
2 weeks ago
Leigh, Wigan, United Kingdom Iceland Full timeJob OverviewAs a Home Delivery Driver at Iceland, you will be the face of our business, delivering exceptional customer service and connecting with our customers on a daily basis.Key responsibilities include:Delivering shopping to customers' doorsProviding excellent customer service and resolving any issues that may ariseWorking collaboratively with the...
-
3D Workshop Supervisor
3 weeks ago
Leigh, Wigan, United Kingdom Aerial Platforms Ltd Full timeJob Title: 3D Workshop SupervisorWe are seeking a highly motivated and experienced Workshop Foreman to oversee the day-to-day operations of our workshop at Aerial Platforms Ltd.Key Responsibilities:Supervise and coordinate the workshop team to ensure timely and efficient repairs, servicing, and maintenance of our equipment.Oversee inspections, diagnostics,...
-
3D Workshop Supervisor
3 weeks ago
Leigh, Wigan, United Kingdom Aerial Platforms Ltd Full timeJob Title: 3D Workshop SupervisorWe are seeking a highly motivated and experienced Workshop Foreman to oversee the day-to-day operations of our workshop at Aerial Platforms Ltd.Key Responsibilities:Supervise and coordinate the workshop team to ensure timely and efficient repairs, servicing, and maintenance of our equipment.Oversee inspections, diagnostics,...
-
Cover Supervisor
3 weeks ago
Leigh, Wigan, United Kingdom VALUE EDUCATION LTD Full timeSecondary Education Support OpportunityWe are seeking a skilled and dedicated Cover Supervisor to join our team at a Secondary school in Wigan. As a Cover Supervisor, you will play a vital role in ensuring the smooth operation of the school, supporting students and teachers alike.Key Responsibilities:Presenting pre-planned work to pupils, engaging them in...
-
Cover Supervisor
3 weeks ago
Leigh, Wigan, United Kingdom VALUE EDUCATION LTD Full timeSecondary Education Support OpportunityWe are seeking a skilled and dedicated Cover Supervisor to join our team at a Secondary school in Wigan. As a Cover Supervisor, you will play a vital role in ensuring the smooth operation of the school, supporting students and teachers alike.Key Responsibilities:Presenting pre-planned work to pupils, engaging them in...
-
B2B Customer Service Manager
1 month ago
Leigh, Wigan, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis globally recognised player in the FMCG sector employs over 1,000 individuals across multiple locations. Headquartered in Leigh, they operate in several international markets, driven by a commitment to quality and innovation.Job DescriptionLead a team of customer service representatives to deliver exceptional service to global...
-
B2B Customer Service Manager
1 month ago
Leigh, Wigan, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis globally recognised player in the FMCG sector employs over 1,000 individuals across multiple locations. Headquartered in Leigh, they operate in several international markets, driven by a commitment to quality and innovation.Job DescriptionLead a team of customer service representatives to deliver exceptional service to global...
-
B2B Customer Service Manager
1 month ago
Leigh, Wigan, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis globally recognised player in the FMCG sector employs over 1,000 individuals across multiple locations. Headquartered in Leigh, they operate in several international markets, driven by a commitment to quality and innovation.Job OverviewWe are seeking a seasoned Customer Service Lead to join our team. As a key member of our organisation,...
-
B2B Customer Service Manager
1 month ago
Leigh, Wigan, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis globally recognised player in the FMCG sector employs over 1,000 individuals across multiple locations. Headquartered in Leigh, they operate in several international markets, driven by a commitment to quality and innovation.Job OverviewWe are seeking a seasoned Customer Service Lead to join our team. As a key member of our organisation,...
-
Retail Operations Manager
4 weeks ago
Leigh, Wigan, United Kingdom Iceland Foods Full timeSupervisor Opportunity at Iceland FoodsWe are a fair and ethical retailer who believe in investing in our people and making a difference. As a Supervisor at Iceland Foods, you will be at the heart of our store, working alongside the Store Manager and the wider team to deliver exceptional business standards.Key Responsibilities:Manage availability across the...
-
Retail Operations Manager
4 weeks ago
Leigh, Wigan, United Kingdom Iceland Foods Full timeSupervisor Opportunity at Iceland FoodsWe are a fair and ethical retailer who believe in investing in our people and making a difference. As a Supervisor at Iceland Foods, you will be at the heart of our store, working alongside the Store Manager and the wider team to deliver exceptional business standards.Key Responsibilities:Manage availability across the...
-
Customer Service Representative
2 weeks ago
Leigh, Wigan, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.Key ResponsibilitiesProvide high-quality customer service and support to customers via phone, email,...
-
Customer Service Representative
2 weeks ago
Leigh, Wigan, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.Key ResponsibilitiesProvide high-quality customer service and support to customers via phone, email,...
-
Cover Supervisor
3 weeks ago
Leigh, Wigan, United Kingdom The Holden School Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Cover Supervisor to join our team at The Holden School. As a Cover Supervisor, you will play a vital role in ensuring the continuity of education for our students, providing support and guidance to teachers and students alike.Key ResponsibilitiesDeliver lessons to cover teacher absence,...
Customer Service Operations Supervisor
2 months ago
Role: Customer Service Operations Supervisor
Compensation: £35,000 - £38,000 (with potential for salary review)
About the Organization:
Join a leading financial services firm that prioritizes your professional growth, well-being, and overall job satisfaction.
Role Summary:
This position transcends the conventional call center environment. It focuses on fostering mature professional relationships, enabling team members and others to advance in their careers while adhering to ethical practices. A critical aspect of this role involves analyzing data to derive insights and make informed decisions.
Key Responsibilities:
- Providing coaching to enhance customer service outcomes
- Implementing effective leadership strategies
- Fostering a culture where team members are encouraged to prioritize customer needs and deliver optimal solutions
- Leading by example and assisting the team with complex issues
- Utilizing data to inform decision-making and generate insights
Candidate Requirements:
- Proficient in data management and analysis
- Familiarity with data visualization tools (e.g., Tableau, Power BI, Qlik Sense, Excel, SQL)
- Experience in supervising and managing teams in a fast-paced environment
- Ability to inspire and motivate team members to achieve their best
- Excellent negotiation and communication skills, both verbal and written, with the ability to present effectively in meetings
- Experience in managing performance
- Proficient in Microsoft Office and other relevant IT applications
- Experience in the financial services sector is advantageous
Employee Benefits:
- Annual bonus program
- 20 days of annual leave plus public holidays, with the option to purchase additional leave
- Private health insurance with the option to include family members
- Enhanced pension scheme
- Improved maternity leave benefits
- Opportunities for personal and professional development
- Electric vehicle incentive program
Note: Candidates must possess the permanent right to work in the UK.
Talent Solutions Network is a recruitment agency that collaborates with startups, small to medium enterprises, and international public limited companies.
