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Automotive Service Consultant
2 months ago
Role: Automotive Service Consultant
Type: Full Time
Compensation: Competitive base salary plus performance-related bonuses
Are you a dedicated professional with a strong commitment to providing outstanding customer experiences? If so, we invite you to consider this exciting opportunity.
About UsAt Jaybee Motors, we take pride in our legacy as a family-owned business with over four decades of experience in the automotive industry. Our commitment to delivering personalized and friendly service has established us as a trusted name among our clientele.
Our ReputationAs authorized dealers for leading automotive brands, our success is built on a foundation of excellence and unwavering dedication to our customers. This is reflected in our impressive customer retention rates, with many families returning to us for their automotive needs across generations.
Key Responsibilities- Deliver exceptional customer service to all clients
- Utilize specialized software to accurately price services and promote additional offerings
- Efficiently manage incoming calls and inquiries
- Organize and plan daily workshop operations
- Maximize workshop productivity and profitability
- Maintain a tidy and welcoming reception area
- Previous experience in a similar role within the automotive sector
- Strong background in customer service
- Excellent administrative and organizational skills
- Proficient in IT, including Microsoft Office, with the ability to learn new systems quickly
- Flexible and adaptable to changing circumstances
- Valid UK Driving Licence
- Comprehensive pension plan
- Generous annual leave policy, including public holidays
- Uniform provided
- Employee discount program
Your personal data will be managed in accordance with GDPR regulations.
