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Waste Management Professional

2 months ago

Aylesbury, Buckinghamshire, United Kingdom Biffa Biffa plc. Full time
Customer Service Opportunity in Waste Management

A fantastic opportunity to work with our dedicated Customer Service team at Biffa, a well-established and fun organisation in the waste and recycling industry.

We are looking for someone who is enthusiastic about customer service, has excellent customer service skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally, you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful but not essential as we are able to provide on-the-job training.

Key Responsibilities:

  • Working as part of our dedicated Customer Service team as a Waste Management Executive, you will be joining a well-established organisation where we provide a point of contact for the customer to establish and maintain a high level of customer satisfaction.
  • Providing excellent customer service skills, attention to detail, a positive attitude and the ability to keep calm under pressure.
  • Working with our team to provide a high level of customer satisfaction.

What We Offer:

  • On-the-job training
  • 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays
  • Access to Biffa Perkz – high street discounts for you and your family
  • Pioneering family-friendly policies

We're here to change the way people think about waste.

Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull.

Diversity and Inclusion:

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.