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Windows Server IT Support Specialist

2 months ago

City of London Greater London, United Kingdom Hays Technology Full time
Company Overview:
Hays Technology is a leading recruitment agency specializing in technology roles across various sectors.

Position Summary:
We are currently seeking a skilled IT Systems Administrator to join our dynamic team. This role is essential in supporting our expanding technology operations.

Key Responsibilities:
1. **Administration and Maintenance:** Oversee and manage IT infrastructure and systems to ensure optimal performance.
2. **Network Monitoring:** Continuously monitor and provide support for network, telephony, server, storage, and desktop applications.
3. **User Support:** Deliver on-site assistance to users and manage IT service workflows effectively.
4. **Onboarding and Offboarding:** Facilitate IT processes related to employee onboarding and offboarding.
5. **Asset Management:** Maintain IT assets and ensure compliance with information security protocols.
6. **Operational Procedures:** Conduct daily IT checks and adhere to established operational procedures.
7. **Collaboration:** Work closely with global teams and manage interactions with the central office.
8. **Project Participation:** Engage in infrastructure rollout initiatives to enhance IT capabilities.
9. **Reporting:** Maintain IT support processes and generate management reports as required.

Qualifications:
Experience in IT support, particularly in areas such as network management, desktop support, telephony, Windows 10, and Group Policy Objects (GPO) is essential.

Preferred Skills:
Experience in IT infrastructure, including system monitoring, database management, business requirements analysis, storage management, data backup, and information security is advantageous.

Language Proficiency:
Fluency in Mandarin and the ability to read Chinese characters is required.

Note:
Hays Specialist Recruitment Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.