Strategic Partnership Manager
3 weeks ago
We are seeking a proactive and client-focussed individual to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships.
Key Responsibilities:- Develop and implement strategic account plans to manage and grow accounts
- Retrain partners, build strong, trusting relationships with a network of stakeholders across the partner's business
- Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success
- Provide superior customer service, leading to high levels of customer satisfaction
- Develop 'trusted advisor' status with partner stakeholders and executive sponsors to help shape and influence future partnership strategy
- Communicate and coordinate with internal teams to deliver solutions within agreed timeframes
- Identify opportunities for improvement which maximise new and existing revenues and improve partner and learner satisfaction
- Lead, develop and manage the Partnership Associates ensuring that they are actively driving programme delivery
- Demonstrated ability to understand customer business goals and how to create strategies to help achieve them
- Proven experience of operating successfully in a senior level sales role including pitching proposals, developing, and presenting solutions to partners
- Proven experience of developing trust, and maintaining strong relationships with senior stakeholders
- Experience of working in a customer focused environment to deliver high levels of customer satisfaction
- Familiarity of working in a high demand environment delivering to targets and tight deadlines
- Excellent communication, presenting and listening skills
- 25 days' holiday rising with service and your birthday off
- Holiday purchase scheme for those life changing trips and moments
- Long service reward and recognition
- Enhanced Pension
- Group Life Assurance – 3 x Annual salary
- Unlimited access to six Smart Health services including a 24/7 virtual GP
- Health Cash Plan
- Access to curated wellbeing content and our Employee Assistance Programme
- Perkbox
- Flexibility within our core working hours (9.00 – 5.30)
- Enhanced sick pay
- Enhanced Maternity/Shared Parental and Adoption packages leave
- A reward programme and recognition programme and annual awards event
About Lifetime Training Ltd:
Lifetime Training Ltd is part of the Lifetime Training Group. As a Group we are passionate about learning and creating life changing opportunities for our learners. We are made up of four unique businesses, two of which focus on apprentice training across a range of professions, one that focusses on awarding qualifications, and one which develops the awarding software. We are at the forefront of innovative training and awarding and as a larger group network we can offer a broad range of development opportunities, great benefits and a people focussed reward and recognition offering
We are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way we will better represent our learners and partners to greater understand and fulfil their needs
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