Strategic Partnership Manager

3 weeks ago


Cardiff, United Kingdom Lifetime Training Ltd Full time
Job Title: Partnership Consultant

We are seeking a proactive and client-focussed individual to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships.

Key Responsibilities:
  • Develop and implement strategic account plans to manage and grow accounts
  • Retrain partners, build strong, trusting relationships with a network of stakeholders across the partner's business
  • Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success
  • Provide superior customer service, leading to high levels of customer satisfaction
  • Develop 'trusted advisor' status with partner stakeholders and executive sponsors to help shape and influence future partnership strategy
  • Communicate and coordinate with internal teams to deliver solutions within agreed timeframes
  • Identify opportunities for improvement which maximise new and existing revenues and improve partner and learner satisfaction
  • Lead, develop and manage the Partnership Associates ensuring that they are actively driving programme delivery
Requirements:
  • Demonstrated ability to understand customer business goals and how to create strategies to help achieve them
  • Proven experience of operating successfully in a senior level sales role including pitching proposals, developing, and presenting solutions to partners
  • Proven experience of developing trust, and maintaining strong relationships with senior stakeholders
  • Experience of working in a customer focused environment to deliver high levels of customer satisfaction
  • Familiarity of working in a high demand environment delivering to targets and tight deadlines
  • Excellent communication, presenting and listening skills
Benefits:
  • 25 days' holiday rising with service and your birthday off
  • Holiday purchase scheme for those life changing trips and moments
  • Long service reward and recognition
  • Enhanced Pension
  • Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • Flexibility within our core working hours (9.00 – 5.30)
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event

About Lifetime Training Ltd:

Lifetime Training Ltd is part of the Lifetime Training Group. As a Group we are passionate about learning and creating life changing opportunities for our learners. We are made up of four unique businesses, two of which focus on apprentice training across a range of professions, one that focusses on awarding qualifications, and one which develops the awarding software. We are at the forefront of innovative training and awarding and as a larger group network we can offer a broad range of development opportunities, great benefits and a people focussed reward and recognition offering

We are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way we will better represent our learners and partners to greater understand and fulfil their needs



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