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Store Operations Manager

2 months ago


Hexham, Northumberland, United Kingdom The Range Full time

About This Role

We are seeking a dedicated and experienced Store Operations Manager to join our team at The Range. As a key member of our retail leadership team, you will be responsible for driving sales growth and delivering exceptional customer service in our stores.

Key Responsibilities

  • Lead by example and inspire our retail colleagues to achieve sales targets and deliver outstanding customer service.
  • Oversee the implementation of company policies and procedures, ensuring compliance and accuracy.
  • Manage the reconciliation and banking of all store revenues, ensuring timely and accurate processing.
  • Conduct regular trading standards compliance checks to maintain high standards.
  • Monitor and optimize store email system usage, Point Of Sale/price indicators, and stock management processes.
  • Process incoming and outgoing stock, damaged stock, and customer orders efficiently.
  • Ensure accurate and timely stock inventory counts, inter-store transfers, and payroll procedures.
  • Develop and implement new starter induction programs, reference checks, and adherence to cash office procedures.

Requirements

To be successful in this role, you will need:

  • Relevant experience within a retail environment, with a proven track record of driving sales growth and delivering exceptional customer service.
  • Strong leadership and communication skills, with the ability to inspire and motivate a team.
  • Excellent problem-solving and analytical skills, with the ability to identify and implement process improvements.
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines.

About The Range

The Range is a Sunday Times Top Track 100 company and one of the UK's fastest-growing retailers. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.