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Sommelier and Fine Dining Specialist for Luxury Retreat
3 months ago
WINE AND FINE DINING SPECIALIST FOR A LUXURY WELLNESS RETREAT
- Salary: £30,000-£35,000 gross p.a. based on experience, plus benefits
- Contract: Full-time, Permanent
- Benefits: Voluntary Pension, up to 10% Bonus based on KPIs, Private Medical, 25 days Annual Leave + Public Holidays
- Additional: Experience in Fine Dining / Formal Plated Service required, WSET Level 3 certification preferred
Position Overview:
The Chace People Team is seeking a vibrant individual to become part of our client's upscale lifestyle and wellness retreat, focusing on wine as part of the preopening Food & Beverage Service Team. This position reports directly to the Head of Operations and is tasked with leading hospitality services, ensuring top-tier standards, and surpassing guest expectations, particularly in food and beverage offerings while promoting the client's wine selections. The role necessitates effective collaboration with the Service Team to deliver outstanding F&B and hospitality experiences, embodying the client in an ambassadorial capacity. You will support and drive operational success, public relations, ongoing development, and enhancement.
Key Responsibilities:
- Lead hospitality services to attain industry-leading standards in food and beverage, focusing on exceptional service and promotion of the client's wines.
- Work collaboratively with the Service Team to guarantee best-practice F&B and hospitality services consistently.
- Enhance guest experiences through outstanding visual, physical, and sensory interactions.
- Act as an ambassador for the client to foster operational success and ongoing development.
Food & Beverage (F&B):
- Adhere to established protocols for fine dining and formal plated food and drink service across various guest services.
- Exhibit comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
- Promote food, drink, activities, experiences, and events to boost revenue and profitability.
- Maintain cleanliness, sanitation, and presentation standards in all F&B areas.
Wine Expertise:
- Oversee high-standard wine service across all outlets and accommodations.
- Manage wine stocks to optimize sales and uphold service and packaging standards.
- Conduct training sessions to ensure consistent high standards of wine service.
- Engage in wine tasting activities and collaborate on developing wine experiences.
Additional Responsibilities:
- Assist marketing in promoting activities, experiences, and events.
- Lead and participate in preparing, activating, and clearing activities and events.
- Implement control measures for premises access and safety compliance.
- Accept responsibility as a Competent Person in the implementation of the company's Health & Safety Policy.
Requirements:
- Experience in Fine Dining / Formal Plated Service is essential.
- WSET Level 3 Certification is preferred but not mandatory.
- A minimum of 2 years' experience in a professional wine-oriented establishment.
- Must possess a presentable, cheerful, and polite demeanor, wearing appropriate uniform and maintaining personal hygiene standards.
- Availability for weekend and evening shifts, as well as outdoor work as necessary.
- Proactive, enthusiastic, and team-oriented with a commitment to fostering good working relationships.
- Must reflect the ethos of the client in appearance, character, and guest interactions.
Training:
- Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
- Voluntary: First Aid at Work, Fire Safety
